Terms & Conditions — Open Programs
“Negotiation Partners” or “We” means Negotiation Partners Pty Ltd and its agents, servants and employees.
"Participant" means an individual who participates or is intended to participate in any program provided by Negotiation Partners.
"Client" means any individual or organisation employing or representing a Participant, or expressing an interest in any program provided by Negotiation Partners.
1. TERMS All places on Negotiation Partners open programs are offered solely on these Terms and Conditions which supersede any terms and conditions referred to or relied on by the Client at any time, unless a variation to these Terms and Conditions has been agreed in writing in advance of a specific booking being made.
2. BOOKINGS Bookings should be made and paid for via our website. Where this is not possible, bookings can be made via our booking form and paid for by bank transfer within 14 working days. The name(s), contact details and other relevant details of the Client and the Participant must be provided at the time the booking is made.
3. CONFIRMATION Places are limited and We cannot guarantee the availability of places on any program. On open programs, a maximum of three places are available to Participants from any one organisation. Places are confirmed in writing by Negotiation Partners once availability has been confirmed and payment has been received in full. Where a place is not available, Clients may elect to receive a full refund or transfer to an alternative program.
4. SUBSTITUTION If a confirmed Participant is unable to attend a program, We will accept a suitable substitute Participant, providing We are advised of the new Participant’s details at least two working days prior to the program start.
5. CANCELLATION. If a confirmed booking is cancelled by the Client or Participant more than 28 days prior to the program start date, Clients may elect to receive a full refund or book onto an alternative program. Cancellations within 28 days of the start date will be charged in full. Participants who fail to attend or only complete part of the program will be charged in full (no refunds).
6. FEE EXCLUSIONS The program fee includes all program materials, lunch and light refreshments during program breaks. The Client is solely responsible for any other costs incurred in respect of food, accommodation, travel or other costs incurred by their Participant(s) in attending the program.
7. VARIATIONS We reserve the right to vary the timetable and the coach(es) teaching each program without notice to the Client or Participant.
8. COVID-19 Participants must take necessary and reasonable measures to minimize the risk of viral infection and spread and must follow any directions We may issue in that regard during a program.
9. ACCESS We reserve the right to refuse access to the program to any Participant or Client at any time. We also reserve the right to ask any Participant who is proving to be a disruptive influence on the program to leave the program. No refund of program fees will be made to the Client or Participant in these circumstances.
10. MATERIALS Participants should retain and use personal course materials for their personal use and reference only. We explicitly reserve all other rights, including all copyright. Clients and Participants may not copy, reproduce, derivatise or distribute our course materials, case briefs, training methods or other intellectual property of Negotiation Partners.
11. RECORDINGS The recording of video and audio during our programs is expressly forbidden.
12. NON-USE Participant or Client shall not (and each Client shall procure that its Participants shall not) at any time use any information, materials or intellectual property belonging to Negotiation Partners in any way that may prejudice Negotiation Partners.
13. GST The program is subject to Goods and Services Tax (GST) in Australia and We are obliged by law to charge GST in addition to our program fee, which is expressed exclusive of GST.
14. DISCLAIMER To the maximum extent permissible at law We accept no responsibility for any loss or damage of whatever nature incurred by any Participant or Client in connection with any program or service provided by Negotiation Partners.
15. LAW These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of New South Wales, Australia.
These Terms and Conditions apply from 1 Nov 2020.